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Is not the only transport carrier that has problems, and car manufacturers are also ‘on the blaming edge’.

Yesterday I collected this from USA colleagues :

FIAT – Fix It Again Tony !

an my boss gave this one :

ALITALIA : Always Late In Takeoff, Always Late In Arriving.

To continue In Topic : Trenitalia told they are on the edge of bankrupcy so they have to increase the fares for the tickets.

It’s strange but I will pay more for a better service and if the increasing of the fare will bring to this I will be happy to do it because, as a commuter, I often arrive to the office sweating for the crowded train I took and that’s not a good presentation when I will have to do meetings with customers…

Usually is the opposite : the average italian wants a better service without paying and that’s impossible.
To give credit to the ‘average italian’ we have to say that every time the fares grew up there were a worst service afterwards.
Also this for a ‘committed’ management should not be, but the previous management was ‘committed’ only to take the money to leave the company and go to another one (Cimoli went to Alitalia … the results are what you can imagine …).

Conclusions : we don’t believe anymore that paying more means better service because of past history of these services; we don’t believe in the long-term commitment of the management because their goal is to change some figures for a couple of years ’squeezing what they can’ and then leave the company taking as much maney as they can; we don’t believe that even exists a management class who think in a long-term way so the only thing is to argue and protest and say no even if we lack in doing our duties.
Because the example start from the highest levels.

Posted by Stefano Grevi on 1 December 2006 @ 11am

Hi Stefano!
the thing is quite complex indeed. The normal italian style is “Io pago, io Cago”, and from some points of view it is not completely wrong: I pay to get a service and I can pretend that the service I’m paying for is given me in the correct way! The problem is that in Italy (differently from what I have seen here in England) you pay, but you don’t get what you expected to have. If this happens one time, fine, but if this is the normal behaviour of those who sell the service, the population start reacting in the opposite way: I pretend to have without paying [because too many time I have payed without receiving anything].
If trenitalia is near the bankrupcy, well… who is responsible for this? Why I NEVER hear that someone that has killed a company has been processed for it? (and I’m talking about the companies linked to the State). Mr Cimoli is going to help Alitalia too (I knew the acronym for a long time… a Finnish guy told me) why is he still employed? Because, as Italians say “Dog doesn’t eat dog”.
With such a mentality Italy is going to sink, no more, no less. It’s time to look at the facts as they are: our parliament seems to be an Hospital Geriatrical Unit, the “enterproneurs Made in Italy” are not capable of making business from a monopoly (Telecom Italia had the biggest debt in Europe… British Telecom is flying, fighting in an open market).
The things MUST change, or Italy will fly very low!

Cheers

Posted by Carlo on 1 December 2006 @ 11pm