LOVEFiLM customer reviews? There are better way of reviewing!
We started testing LOVEFiLM, an easy way to rent DVD. After the first film, An Inconvenient Truth, I decided to “participate to the community” writing a short review. I feel this the right way of telling the other customer if in my opinion a film is good or bad.
Before sending my review I was interested by the disclaimer that every user must accept before submitting a review:
Please note that all submitted reviews become the property of LOVEFiLM, which reserves the right to edit or delete any submissions. Your submission must be your own original work and will normally be posted on this web site within 1 business day. Please do not include HTML tags; for a new paragraph, insert a blank line.
Well… Thanks very much! Interesting way of dealing with the customer feedbacks! What about the review copyright? I don’t like this disclaimer and after my first review, I will never write anything again for them, not with these rules.
In these days I’m also using Trusted Places, an interesting website where everyone can review restaurants, pubs etcetera. There is another big difference apart the one that in LOVEFiLM you can review films and in TrustedPlaces you can review…places: in the second one your reviews are genuine, they belong to you and define your style and what you love and what you hate. I don’t want to write something that will not belong to me. If I will write something dumb (or grammatically incorrect) I should be the one to be blamed!
The quality of every website define the use the users make of it. If they want to control (and own) every single review written on every film, well they can easily write them without asking the user to do it(because they do!).
PS: For the rest the quality of this rental seems (I still have to test it) quite good!
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